Allegiant Pilot Support Network (A-PAN)
Allegiant Pilot Support Network (A-PAN)
What is Allegiant Pilot Support Network (A-PAN)?
A-PAN is a network of trained Allegiant pilot volunteers providing confidential peer support. Peer support for wellbeing or incidents is our focus.
When and Who should I call for peer support?
1. Call any Peer to Peer volunteer or email APAN@apa2118.org for assistance. If it's urgent for you, it's urgent for us. We list our bases so you can call someone who might be specifically in line with your time zone or time frame.
2. Anytime a pilot is feeling the effects of stress, please reach out. 80% of worldwide calls for peer support are handled within the peer support group. And we empower you with reframing of the situation and providing resources for resolution and unsticking.
3. Any stressor can creep into the workplace and create a distraction from the safe operation of the aircraft. We want the opportunity to help before the stress becomes debilitating.
4. Typical issues relating to family, spouses, significant others, divorce, childhood prolonged illness, death, trauma, automobile accidents, natural disasters, finances are all valid reasons to call.
I just don't know how to express what I am feeling, but know something is off. Can I still call?
1. Please call! Our "spidey senses" are there to protect us. As individuals, we often know when something is "off." Our trained individuals can work with you and help work through possible contributors if you are willing to share. We can't read minds, but we can ask relevant questions that will help you identify symptoms and potential root causes.
2. Our volunteers work by asking questions and listening. We are pilots like you and we experience things differently than the general population. This empowers us to approach problems in the same logic driven way but with the specialized training of a counselor.
Who are the "peers" we talk to?
1. On our A-PAN committee page has a list of our volunteers, their phone number. We provide a brief introduction with our new volunteers shortly after they join in a quarterly newsletter.
2. We are peers first and foremost. Our volunteers drop their First Officer/Captain rank and just speak to the situation. We share a common pilot language. We do the family - work balance just like you. You don't have to worry about explaining simple things like circadian disruption, calling off for a sick kid's doctor appointment, Vref, or green dot speed. We get it.
3. Our A-PAN volunteers are trained in crisis intervention management skills by industry instructors that train airline volunteers worldwide. The training is an extension of skills taught to first responders including Emergency Management, Firefighters, Police, and EMTs.
4. Our Peer Support volunteers are trained in peer support by Mental Health Professionals (MHP) with a program derived from International Peer Assistance in Aviation Coalition. These MHPs provide ongoing consultations and guidance to our volunteers for continuing education and needed referrals with transparency for keeping our pilots flying with an appropriate level of care depending on the situation. A recent Aviation Rulemaking Committee (ARC) report highlighted the need for peers to help peers and MHPs to be trained in unique aviation situations whenever their services are warranted. By utilizing our program, we can guide to preferred outcomes and avoid headaches.
5. Both our CIRP and peer support volunteers are trained parts of the "GoTeam." We are trained to help with accident investigations and help those individuals "party to the accident investigation." This impactful training piece helps us more closely identify with a wider trauma audience.
How do I volunteer?
1. We are thrilled to welcome committed volunteers to our program. As we grow our community, we look for those with strong communication skills and desire to help others navigate some of life's tough challenges. Past experience is more important than current knowledge of the many avenues available to assist pilots.
2. To get started in the process, please email Liana Hart or Gerry Merk. A simple introduction will suffice. A resume and interview(s) will be required before we can bring you onto the team.
