2025 Q2 Hotel Committee Update

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Rental Cars

  • No Cars on Multi-Day Trips: Trips like 3-, 4-, or 5-day pairings in bases such as FLL are not classified as TDY or charters. Per current contract language, rental cars are not provided for these pairings.
  • Hertz Becomes Primary Vendor: While Enterprise was the preferred provider, Hertz is becoming the new default rental agency due to updated agreements. Other vendors may still appear depending on availability.
  • Fuel Return Policy: Travel confirmed that rental cars may be returned at any fuel level—no need to refuel.

Uber & Lyft

  • Dangerous or substandard drivers can be banned from the corporate account. If you feel unsafe, end the ride and notify Crew Travel with the ride date.
  • Tipping is automatically included in the fare under the corporate contract—no need to tip in cash.

MX Flight Transport – San Jose

  • A recent issue with transport following an MX flight in San Jose was a one-off miscommunication.
  • Report any similar delays in SJC to the Hotel Committee for investigation.

Deadhead Travel on Other Airlines

  • Ticket Optimization: The company’s software prioritizes cost savings, which may sometimes favor non-stop flights.
  • “Basic Economy” Bookings: A few pilots received these limited-class tickets in error. Travel confirms this is not standard procedure. Contact the committee if you receive such a ticket.
  • Southwest A-List Status Match:
    • Coming soon: crews can match to A-List status for a trial period.
    • After 6 flights (personal or company-booked), status will continue for the year. Watch for a formal email from Travel.
  • DEV Code for DH Deviations:
    • Notify CS if you deviate from scheduled DH so they can apply “DEV” and ensure proper pay and ticket cancellation.

Hotel Updates

  • PUJ Overnights: Despite efforts, we’ll continue staying at Four Points. Breakfast is included—if charged, remind hotel staff.
  • BWI Improvements: New hotel inspections were completed in the Fells Point/Inner Harbor area. Travel will conduct its own in August.
  • DCA Charters: Due to client demand, inspections are scheduled for DCA-area hotels in preparation for future charter use.
  • Substandard Hotels:
    • Crews have encountered unsafe or unsanitary hotels.
    • The company prioritizes Hilton, Marriott, Hyatt, and IHG.
    • If you’re placed in a problematic hotel, contact Crew Services immediately to be rebooked.

Upcoming System Upgrade

  • The company is working to replace CTM with a new travel booking platform, expected this fall.
  • New features will include:
    • Auto-application of loyalty numbers
    • Stored travel preferences
    • Enhanced crew experience
  • A full rollout guide will be shared once the system goes live.

Need Help? The Hotel Committee is here to assist with any travel- or hotel-related issues. Don’t hesitate to reach out.

In Solidarity,
Matt Timpany
Chair, AAY Hotel Committee